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How can I know the device status via tripos cloud when e.g. it is unplugged?

Question asked by andywang on Dec 3, 2018

Hi, Sir


My testing device is iPP320.


I need to check device status and want to know whether it is ready for each transaction, so I checked the cloud api and tried connectionstatus method:


But I found it is always returning Open, even if I unplugged the device, like:

    "timeStamp": "2018-12-03T21:02:03.1902978Z",
    "status": "Open"


Thanks a lot!